Quality Assurance and Quality Control: Two Complementary Processes
- Elisa Priska

- Oct 6, 2023
- 2 min read

Why are Quality Control and Quality Assurance Important?
The manufacturing industry uses Quality Control (QC) and Quality Assurance (QA). QC and QA are processes to ensure that the products and services provided to consumers are based on quality standards. The process also requires inspection to ensure no defects in the product or service. By implementing QC and QA, companies can provide customer satisfaction by increasing productivity to maximize product quality or service quality. Therefore, QC and QA can run side by side to complement the quality management process.

Quality Control vs Quality Assurance: What's the Difference?
Although QC and QA aim to ensure that the products and services produced fit the standard, QC and QA are implemented differently. In the implementation process, QA can be done before the product or service is delivered, while QC can be done after the product or service is produced. Therefore, the Quality Control process finishes after the Quality Assurance process.
Quality Assurance focuses on the production process of a product or service. QA will focus on procuring and fulfilling products by company standards before finishing the product or service. At the same time, Quality Control is focused on inspecting existing products or services. Therefore, QC concentrates more on quality inspection and improvement of finished products or services that have yet to be sold to customers. In conclusion, QA aims to prevent product or service defects, while QC aims to find and correct product or service defects.

QA and QC use different methods. In the implementation process, QA plans and develops quality standards before production, while QC inspects finished products or services by conducting audits, evaluations, and benchmarking to ensure they meet standards.
Quality Assurance and Quality Control are Complementary Process

In the manufacturing industry, Quality Assurance and Quality Control are the main pillars for maintaining the quality of a product or service. QA focuses on the planning and implementation stage to achieve consistent quality standards. At the same time, QC is a further step to maintain the product or service quality. QC is done by monitoring the finished products and services, focusing on physical inspection, testing, and evaluation. QC can assure customers that the products and services they receive have passed the examination. When QA and QC are integrated, manufacturing companies can make their production more efficient, reduce defects, and improve product quality. By implementing QA and QC, companies can satisfy customers by providing good products and services to market.
Quality Control can be easily implemented with many tools in this modern world. Imajin's production processes always undergo QC with tools like calipers, micrometers, height gauges, and CMMs. Products not passing QC will be returned to the production process for improvement. By using Imajin, you can be sure to get products that meet the standard because they have passed QC.



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